Aaron's in South Chicago Heights, IL Open now

Reviews about Aaron's

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  March 01, 2019, by Takia Marie
  The management (Mark) has very poor customer service skills. Twice I had an issue with this store and both times he was very condescending and made me feel that my issue was not of any importance to him because it didn't directly affect him. I have never been treated like that and was very disappointed because I had done business with Aarons in the past and was very happy with the staff at that time because they were very friendly and made you feel welcome and like they truly cared about pleasing you...which is the reason I made sure to come back when I needed more furniture...I regret that I gave them my service and definitely will never be coming back! The only time I ever felt I was truly taken care of and like my issue mattered was when I spoke with the Sales Manager (Felice) she was respectful very apologetic and it felt sincere...that is what customer service should be.